I am an introvert. However, I believe wholeheartedly in people and appreciation of each employee’s strengths.
People you work with form the basis of your work tools. Assuming that the hiring process has placed the employees in their most appropriate roles. Next would be ensuring that the company’s greatest assets – employees, people, you, yes I think you do get the general idea, feel that they are useful and of value to the organisation. Employees are people and it is a natural human tendency to want to feel appreciated.
The following pointers on working smart and happy are based on my own observations so do read and apply with caution. You were forewarned.
Managing your human resources – The Force of The Organisation
Making use of resources within the team and helping to manage the scope of each team member so that each member may focus on their area of work and not waste energy or time to do someone else’s work. Ensuring that employees’ roles are mapped to their strengths and their scope can be broadly identified to ensure maximising of time.
Work etiquette: Respect for another’s work – Internal and external
Respect for one another’s work can help build collegial relationships and work-friendly environment. This applies to both internal and external parties, which include suppliers, partners, vendors etc.
The partners we work with are in their industry or were selected by our organisation (be it through some process or other). As such, we apply the same principle of ‘innocent until proven guilty’ for them and their work, instead of trying to micromanage their work and making people feel crowded and underestimated.
Transparency: The new requirement
The need for people to be transparent in communication has not changed. It just became ‘mainstream’ in communication across levels and platforms. Some people working on the team. Ie. When one member of the team does the same job as another, due to a miscommunication or being blindsided at work. The transparency demonstrates confidence in the employee and that he/she will be able to discern the relevance of the information himself/herself for application in a circumstance.
This brings me to my next point on trust and also the most important factor for any human relationship. Remember those team building games we were introduced to from our days at school? Such as falling backwards and trusting that your team mate behind will catch you?
Trust: Most valued
Further to the point above, when employees feel trusted, they will work better. Trust is shown in autonomy of decisions and work spaces – flexibility. This may work more effectively with a result-oriented employee as compared with a task-oriented employee. Trust is a company culture.
A company’s culture on being rigid is gone and a company who sees itself as flexible and open to ideas should demonstrate from top down and that will communicate to the employees that the company has confidence and trust in the employees to do the company right.
A happy employee is one who feels that he/she is doing the work they’re good at and is given the room, opportunity and platform to grow. As easy as it sounds, it is not that easy when it comes to understanding people. Especially not for a socially-awkward introvert like myself.
I hope you’ve enjoyed the read and as mentioned earlier, these are just my observations and what I feel are most important for tips on working well and smart.